Computer and network support technicians are constantly sought after in Great Britain, as organizations are becoming more reliant upon their knowledge and skills. Whereupon our society becomes growingly beholden to our PC’s, we simultaneously inevitably become more reliant on the commercially qualified network engineers, who maintain those systems.

Proper support is incredibly important – ensure you track down something that provides 24×7 direct access, as anything less will frustrate you and could hold up your pace and restrict your intake.

Avoid, like the plague, any organizations who use ‘out-of-hours’ call-centers – with your call-back scheduled for office hours. It’s not a lot of help when you’ve got study issues and could do with an answer during your scheduled study period.

The very best programs opt for online access 24×7 package combining multiple support operations over many time-zones. You will be provided with a single, the easy-to-use interface that accesses the most appropriate office any time of the day or night: Support when it’s needed.

Never make do with less than you need and deserve. Direct-access round-the-clock support is the only way to go with computer-based training. Maybe burning the midnight-oil is not your thing; but for most of us, we’re at work while the support is live.

People attracted to this sort of work are often very practical, and won’t enjoy sitting at a desk in class, and slogging through piles of books. If this could be you, go for more modern interactive training, where you can learn everything on-screen.

Our ability to remember is increased with the involvement of all our senses -educational experts have expounded on this for decades now.

Interactive full motion video with demonstrations and practice sessions will turn you off book-based study forevermore. And they’re far more fun.

Every company that you look at must be able to demonstrate some simple examples of their training materials. Expect video tutorials, instructor-led classes, and many interactive sections.

It’s usually bad advice to select online only courseware. With highly variable reliability and quality from most broadband providers, ensure that you have access to physical media such as CD or DVD ROM’s.

Ask almost any capable consultant and you’ll be surprised by their many terrible tales of students who’ve been sold completely the wrong course for them. Stick to a skilled advisor who digs deep to find out what’s appropriate to you – not for their pay cheque! It’s very important to locate the right starting point of study for you.

With a bit of real-world experience or some accreditation, your starting-point of learning is not the same as someone new to the industry.

Where this will be your first attempt at IT study then it may be wise to cut your teeth on user-skills and software training first.

Only consider study programs that lead to commercially acknowledged accreditations. There are a plethora of small companies promoting unknown ‘in-house’ certificates which will prove unusable when it comes to finding a job.
Check the review and rating of the course at LaptopJudge before taking one.

From an employer’s viewpoint, only the major heavyweights like Microsoft, Cisco, Adobe or CompTIA (as an example) will open the right doors. Anything less won’t make the grade.