Online course: Effective Problem-Solving and Decision-Making
Dates: any time
Duration: 5 hours
Rating: 4.4 / 5.0 out of 3311 ratings (see top rating courses here)
Participating countries: any country
Apply here: Application form
Organizer: University of California at Coursera
Cost:
- FREE
- $49 with sharable certificate
Effective Problem-Solving and Decision-Making
Critical thinking – the application of scientific methods and logical reasoning to problems and decisions – is the foundation of effective problem solving and decision making. Critical thinking enables us to avoid common obstacles, test our beliefs and assumptions, and correct distortions in our thought processes. Gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks. Learn how to use analysis, synthesis, and positive inquiry to address individual and organizational problems and develop the critical thinking skills needed in today’s turbulent times. Using case studies and situations encountered by class members, explore successful models and proven methods that are readily transferable on-the-job.
Upon completing this course, you will be able to: 1. Choose and apply appropriate problem solving and decision making processes and methods 2. Identify common obstacles to effective problem solving and decision making 3. Recognize the human variable in problem solving and decision making 4. Assess major conceptual blocks and significant situational challenges 5. Apply concepts to enhancing personal development and organizational performance 6. Explain the key elements of problem solving and decision making and the barriers associated with them
Instructor
Rob Stone, PMP, M.Ed.
Instructor, University of California, Irvine Extension
Programme
WEEK 1: 1 hour to complete
Introduction to Problem Solving
1.1 Decision Making and Problem Solving in Organizations 10m
1.2 Types of Problems 4m
1.3 Categories of Problem Solving 8m
WEEK 2: 1 hour to complete
Charts and Diagrams
2.1 Pareto Chart 7m
2.2 Cause and Effect Diagram 3m
2.3 Histograms 9m
WEEK 3: 1 hour to complete
Decision Making Methods
3.1 Group Decision Making 12m
3.2 Decision Methods 6m
3.3 Consensus and Ethical Decisions 11m
WEEK 4: 2 hours to complete
Implementing Decisions
4.1 Basing Decisions on Information 11m
4.2 Control Charts 12m
4.3 Implementing Decision Results 14m
Improving your chances to Get a job series
This online course is one of the parts of the series “Improving your chances to get a job”, provided by University of California:
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