Online course: Psychological First Aid

Dates: any time

Duration: 6 hours

Rating: 4.8 / 5.0 out of 11577 ratings (see total ranking of online courses here)

Participating countries: any country

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Organizer: Johns Hopkins University at Coursera

Cost: FREE or $49 with sharable certificate

Psychological First Aid

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition.

Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: – Discuss key concepts related to PFA – Listen reflectively – Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions – Prioritize (triage) psychological/ behavioral crisis reactions – Mitigate acute distress and dysfunction, as appropriate – Recognize when to facilitate access to further mental health support – Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab.




WEEK 1: 1 hour to complete


In this first week, we have some materials to get you oriented, a pre-course survey, two lectures on history and terms and concepts and a simulated look at PFA in action.

Module 1 Introduction
Lecture 1: Terms and Concepts
Lecture 2: Historical Context
Full simulation video
Welcome to Psychological First Aid
The Johns Hopkins Guide to Psychological First Aid

WEEK 2: 1 hour to complete

Reflective Listening/Rapport

This week, we’ll be looking more closely at the R component of our RAPID model.

Module 2 Introduction
Lecture 3: Reflective Listening & Rapport
Lecture 4: How Reflective Listening Works
Reflective Listening & Rapport Vignette A
Reflective Listening & Rapport Vignette B

WEEK 3: 2 hours to complete

Assessment and Prioritization

This week, we’ll be looking more closely at the A and P components of our RAPID model. A stands for Assessment, and P stands for Prioritization.

Module 3 Introduction
Lecture 5: Assessment of Needs
Assessment Vignette A
Assessment Vignette B
Module 4 Introduction
Lecture 6: Prioritization
Beyond the Ashes
Prioritization Vignette A
Prioritization Vignette B

WEEK 4: 1 hour to complete

Intervention and Disposition

This week, we’ll be looking more closely at the I and D components of our RAPID model in Lectures 7 and 8, respectively. I stands for Intervention, and D stands for Disposition.

Module 5 Introduction
Lecture 7: Intervention
Intervention Vignette A
Intervention Vignette B
Module 6 Introduction
Lecture 8: Disposition
Disposition Vignette A
Disposition Vignette B
Follow-Up Vignette

WEEK 5: 1 hour to complete

Self-Care and Wrap-Up

Now that we’ve gone through the entire RAPID model, we’ll turn our intention to you, the provider.

Module 7 Introduction
Lecture 9: Self-Care
Lecture 10: Summary
Closing Remarks